# References

1. Michael Stonebraker and Uğur Çetintemel: “['One Size Fits All': An Idea Whose Time Has Come and Gone](http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.68.9136\&rep=rep1\&type=pdf),” at *21st International Conference on Data Engineering* (ICDE), April 2005.
2. Walter L. Heimerdinger and Charles B. Weinstock: “[A Conceptual Framework for System Fault Tolerance](https://resources.sei.cmu.edu/asset_files/TechnicalReport/1992_005_001_16112.pdf),” Technical Report CMU/SEI-92-TR-033, Software Engineering Institute, Carnegie Mellon University, October 1992.
3. Ding Yuan, Yu Luo, Xin Zhuang, et al.: “[Simple Testing Can Prevent Most Critical Failures: An Analysis of Production Failures in Distributed Data-Intensive Systems](https://www.usenix.org/system/files/conference/osdi14/osdi14-paper-yuan.pdf),” at *11th USENIX Symposium on Operating Systems Design and Implementation* (OSDI), October 2014.
4. Yury Izrailevsky and Ariel Tseitlin: “[The Netflix Simian Army](https://netflixtechblog.com/the-netflix-simian-army-16e57fbab116),” *netflixtechblog.com*, July 19, 2011.
5. Daniel Ford, François Labelle, Florentina I. Popovici, et al.: “[Availability in Globally Distributed Storage Systems](http://research.google.com/pubs/archive/36737.pdf),” at *9th USENIX Symposium on Operating Systems Design and Implementation* (OSDI), October 2010.
6. Brian Beach: “[Hard Drive Reliability Update – Sep 2014](https://www.backblaze.com/blog/hard-drive-reliability-update-september-2014/),” *backblaze.com*, September 23, 2014.
7. Laurie Voss: “[AWS: The Good, the Bad and the Ugly](https://web.archive.org/web/20160429075023/http://blog.awe.sm/2012/12/18/aws-the-good-the-bad-and-the-ugly/),” *blog.awe.sm*, December 18, 2012.
8. Haryadi S. Gunawi, Mingzhe Hao, Tanakorn Leesatapornwongsa, et al.: “[What Bugs Live in the Cloud?](http://ucare.cs.uchicago.edu/pdf/socc14-cbs.pdf),” at *5th ACM Symposium on Cloud Computing* (SoCC), November 2014. [doi:10.1145/2670979.2670986](http://dx.doi.org/10.1145/2670979.2670986)
9. Nelson Minar: “[Leap Second Crashes Half the Internet](http://www.somebits.com/weblog/tech/bad/leap-second-2012.html),” *somebits.com*, July 3, 2012.
10. Amazon Web Services: “[Summary of the Amazon EC2 and Amazon RDS Service Disruption in the US East Region](http://aws.amazon.com/message/65648/),” *aws.amazon.com*, April 29, 2011.
11. Richard I. Cook: “[How Complex Systems Fail](http://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf),” Cognitive Technologies Laboratory, April 2000.
12. Jay Kreps: “[Getting Real About Distributed System Reliability](http://blog.empathybox.com/post/19574936361/getting-real-about-distributed-system-reliability),” *blog.empathybox.com*, March 19, 2012.
13. David Oppenheimer, Archana Ganapathi, and David A. Patterson: “[Why Do Internet Services Fail, and What Can Be Done About It?](http://static.usenix.org/legacy/events/usits03/tech/full_papers/oppenheimer/oppenheimer.pdf),” at *4th USENIX Symposium on Internet Technologies and Systems* (USITS), March 2003.
14. Nathan Marz: “[Principles of Software Engineering, Part 1](http://nathanmarz.com/blog/principles-of-software-engineering-part-1.html),” *nathanmarz.com*, April 2, 2013.
15. Michael Jurewitz: “[The Human Impact of Bugs](http://jury.me/blog/2013/3/14/the-human-impact-of-bugs),” *jury.me*, March 15, 2013.
16. Raffi Krikorian: “[Timelines at Scale](http://www.infoq.com/presentations/Twitter-Timeline-Scalability),” at *QCon San Francisco*, November 2012.
17. Martin Fowler: *Patterns of Enterprise Application Architecture*. Addison Wesley, 2002. ISBN: 978-0-321-12742-6
18. Kelly Sommers: “[After all that run around, what caused 500ms disk latency even when we replaced physical server?](https://twitter.com/kellabyte/status/532930540777635840)” *twitter.com*, November 13, 2014.
19. Giuseppe DeCandia, Deniz Hastorun, Madan Jampani, et al.: “[Dynamo: Amazon's Highly Available Key-Value Store](http://www.allthingsdistributed.com/files/amazon-dynamo-sosp2007.pdf),” at *21st ACM Symposium on Operating Systems Principles* (SOSP), October 2007.
20. Greg Linden: “[Make Data Useful](http://glinden.blogspot.co.uk/2006/12/slides-from-my-talk-at-stanford.html),” slides from the presentation at Stanford University Data Mining class (CS345), December 2006.
21. Tammy Everts: “[The Real Cost of Slow Time vs Downtime](https://www.slideshare.net/Radware/radware-cmg2014-tammyevertsslowtimevsdowntime),” *slideshare.net*, November 5, 2014.
22. Jake Brutlag: “[Speed Matters](https://ai.googleblog.com/2009/06/speed-matters.html),” *ai.googleblog.com*, June 23, 2009.
23. Tyler Treat: “[Everything You Know About Latency Is Wrong](http://bravenewgeek.com/everything-you-know-about-latency-is-wrong/),” *bravenewgeek.com*, December 12, 2015.
24. Jeffrey Dean and Luiz André Barroso: “[The Tail at Scale](http://cacm.acm.org/magazines/2013/2/160173-the-tail-at-scale/fulltext),” *Communications of the ACM*, volume 56, number 2, pages 74–80, February 2013. [doi:10.1145/2408776.2408794](http://dx.doi.org/10.1145/2408776.2408794)
25. Graham Cormode, Vladislav Shkapenyuk, Divesh Srivastava, and Bojian Xu: “[Forward Decay: A Practical Time Decay Model for Streaming Systems](http://dimacs.rutgers.edu/~graham/pubs/papers/fwddecay.pdf),” at *25th IEEE International Conference on Data Engineering* (ICDE), March 2009.
26. Ted Dunning and Otmar Ertl: “[Computing Extremely Accurate Quantiles Using t-Digests](https://github.com/tdunning/t-digest),” *github.com*, March 2014.
27. Gil Tene: “[HdrHistogram](http://www.hdrhistogram.org/),” *hdrhistogram.org*.
28. Baron Schwartz: “[Why Percentiles Don’t Work the Way You Think](https://orangematter.solarwinds.com/2016/11/18/why-percentiles-dont-work-the-way-you-think/),” *solarwinds.com*, November 18, 2016.
29. James Hamilton: “[On Designing and Deploying Internet-Scale Services](https://www.usenix.org/legacy/events/lisa07/tech/full_papers/hamilton/hamilton.pdf),” at *21st Large Installation System Administration Conference* (LISA), November 2007.
30. Brian Foote and Joseph Yoder: “[Big Ball of Mud](http://www.laputan.org/pub/foote/mud.pdf),” at *4th Conference on Pattern Languages of Programs* (PLoP), September 1997.
31. Frederick P Brooks: “No Silver Bullet – Essence and Accident in Software Engineering,” in *The Mythical Man-Month*, Anniversary Edition, Addison-Wesley, 1995. ISBN: 978-0-201-83595-3
32. Ben Moseley and Peter Marks: “[Out of the Tar Pit](http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.93.8928),” at *BCS Software Practice Advancement* (SPA), 2006.
33. Rich Hickey: “[Simple Made Easy](http://www.infoq.com/presentations/Simple-Made-Easy),” at *Strange Loop*, September 2011.
34. Hongyu Pei Breivold, Ivica Crnkovic, and Peter J. Eriksson: “[Analyzing Software Evolvability](http://www.es.mdh.se/pdf_publications/1251.pdf),” at *32nd Annual IEEE International Computer Software and Applications Conference* (COMPSAC), July 2008. [doi:10.1109/COMPSAC.2008.50](http://dx.doi.org/10.1109/COMPSAC.2008.50)


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